faqs.
I miss the pre-made arrangements. Are you only focusing on custom orders now?
We're putting a fresh spin on things, focusing our creativity on custom orders. Our shift to NZ-based suppliers means our catalog has changed a bit, and we can't recreate our previous products exactly. But hey, change can be a beautiful thing!
What if I've fallen in love with your previous pre-made arrangements?
Absolutely, we get it. While we can't recreate them 1:1, we're more than happy to whip up something that captures the same spirit. Consider us floral substitution masters!
Where can I find your previous pre-made arrangements?
Just pop over to our gallery on the custom arrangements page. Feel free to pick and choose elements you love for your custom order - think of it as a floral inspiration board!
Can I swing by and pick up my order?
Absolutely - we'd love to see you! We're based in Sunnyhills, Auckland. You'll see our address and the pick-up option at checkout. Just remember, pick-ups are scheduled for weekdays between 10 am to 6 pm,
Do you provide gift wrapping?
You bet! Our gift wrapping option is available on specific products, but we can fancy up almost any of our arrangements. Bear in mind, gift wrapping colours are subject to market availability.
Where do you ship your everlasting blooms?
Our blooms are ready to travel across New Zealand. Some larger creations are only available for local deliveries within Auckland. Unfortunately, due to biosecurity laws and the delicate nature of our products, we can't ship outside of New Zealand at this time.
How long does shipping take?
We work hard to have your order ready for shipping within 3 working days. After that, delivery can take up to 3-4 business days, though this is at the shipping company's discretion. Note that rural deliveries incur an additional charge.
How long do dried florals last?
Our florals are the marathon runners of the flower world - they can last for years if cared for properly. Keep them out of direct sunlight to preserve their colour, and if they get dusty, a cool blast from a hairdryer works wonders. Fun fact: a light mist of hairspray can also help retain colour and reduce shedding.
Where do you source your flowers from?
We love supporting local, which is why we source all of our products from local floristry wholesalers and farms in New Zealand. You could say we're proud to bring a piece of New Zealand's natural beauty into your spaces.